SMES HR Support and Systems

A complete HR service that enables you to really take control of your business.

Overview
HR Support and HR Systems
HR Risk Assurance
Talent Management

Personalised HR services and game-changing HR technology – together as one

With an average of 12+ years’ experience in their specialist area, our service team is dedicated to ensuring your client experience is a superior one. We combine this experience with our HR software, to automate procedures, record key data and deliver mission critical insight and information on performance and productivity.

Complete HR guidance and flexible service

HR Duo delivers the support, execution and follow through to ensure your HR challenges are resolved and you can focus on your business goals.

Proven HR expertise

On average, your HR team has more than 50 years of professional HR experience combined. And with experience across every industry sector, chances are, we've seen it before.

A dedicated team of proven HR professionals

A team of HR specialists is assigned to your account to provide HR guidance and reinforce your management team.

Extensive assurance support

We work with your current team to help make sure employee-related business processes and procedures comply with all legislation, regulations and best HR practices – wherever you operate.

Speed to service

We respond to your requests in a timely fashion, nearly always on the same working day. We will work with the medium you prefer – telephone, chat and email.

Proactive notifications

Your dedicated service team member alerts you of significant changes to HR-related laws and regulations.

Unrivalled follow-through

From employee relations to benefits questions, we’ll help you navigate the HR issues that your company faces from start to finish.

Not a call centre

You get direct access – phone number and email address – to your HR team.

Complete HR technology with powerful analytics

Our all-in-one HR software, delivers interactive HR management tools to your workforce and offers insightful employee-related metrics, which our service team helps you decipher.

Seamless integration

The HR duo team becomes your team. We integrate seamlessly and work with your managers and staff on a day to day basis. Answering queries, suggesting changes and supporting decision making.

Personalized customer service

Your HR Duo team knows you on a first-name basis and is focused on understanding your business goals, timelines and needs.

Managing your people is complex and challenging.
HR Duo helps where it matters most.

Find out how

HR Support & HR System

To manage HR effectively you need a system and people. With HR Duo’s HR as a Service you get both. So let HR Duo look after your HR while you look after the business.

Learn More

HR Risk Assurance

Our specialists monitor and communicate changes to employment laws and regulations that affect your business, reducing the number of problems and decreasing complaints.

Learn More

Talent Management

Our range of experts help build and operate a first-class Employer Lifecycle Management, improve employee retention and position your business as one that truly values people.

Learn More
The thing about the team in HR Duo is that they really care – they really are our HR team – they take ownership of any challenges and see it through to the end. It’s such a comfort knowing they are at the end of the phone.
James Keeley
James KeeleyMD, Alder Interiors
As a small business owner, one of the things that really impacts on results is employees not turning up or turning up late consistently. HR Duo have been brilliant at helping us to address and resolve this issue. It still happens of course, but now we have a clearly defined process to deal with it and the peace of mind of knowing that if it becomes more serious then help is just a call away.
Colin Sullivan
Colin SullivanMD, Granite Tops
The hospitality sector can be really challenging – especially from a staffing perspective. Companies like ours face an array of challenges on a regular basis – however, thanks to the experienced staff at HR Duo, employee issues just aren’t an issue for me anymore. It used to be a real headache, but now I never think about it. If an issue arises, HR Duo HR guides me through the process and resolves the issue. Being able to contact the team at anytime give great peace of mind.
Stephen Francis
Stephen FrancisOwner, The Huntsman Inn
As a highly regulated employer, compliance with employment regulations is extremely important for us. We need to have confidence in our HR documents and contracts of employment. HR Duo gives us great reassurance and ensures all of our policies and procedures are fully up to date. The personalised service is so important to us as is the way that the team takes ownership of our issues – right through to resolution.
Emma Moynihan
Emma MoynihanDirector of Nursing
Brampton Nursing Home
It is such a relief to know the HR Duo team have our back. From recruiting new staff to resolving disciplinary issues, we are guided through the process step-by-step. And you know it’s not just someone going through a template or checklist – the expert on the other end is clearly a professional and one the cares about us as a business. Basically, it’s like having your own HR ninja for a fraction of the cost.
Philip Peake
Philip PeakeDeputy CEO, IGB

Find out how HR Duo Can add Value to your business

No Obligation and no pressure